Small-scale, tailor-made travel experiences in Egypt, helping travellers connect with the heart of Eastern culture.
With over 25 years of Egypt-specific expertise and rich informational content, Kingfisher Tours wanted to do two things:
As a small team, they also wanted to reduce time spent answering repetitive questions, and focus more on qualified leads.
Maya's travel-specific expertise, and its ability to integrate seamlessly without disrupting the user experience, made the difference for Kingfisher Tours.
In just the first two weeks, Cleo began answering around 10 traveller questions per day—without any formal promotion.
Cleo works to:
We really see Cleo as a way to showcase our expertise and build trust.
It’s such an easy way for people to access all the information we’ve built up over the years, and the dashboard gives us real insight into what’s working.
The collaboration has been great. The team kept thinking along with us, tweaking things, and tailoring Cleo to our needs.
And honestly? For what you get, the pricing is super reasonable. We’re very happy with it.
When early results showed that trip suggestions weren’t matching perfectly, the Maya team worked closely with Kingfisher to implement keyword-based filtering. The result? Trip recommendations became spot-on.
Talk to the team building conversational AI agents for over 100 travel brands. Thirty minutes, no pitch, no cost.
Talk to usFAQ
Kingfisher Tours, an Egypt specialist with over 25 years of experience, uses Cleo, an AI agent powered by Maya, to make that knowledge easy for travellers to access. Cleo draws on the company's articles and trip pages.
Yes. Cleo records visitor behaviour, destinations of interest, and lead warmth, and Kingfisher Tours' dashboard shows how it performs. That lets the team spend more time nurturing high-potential travellers instead of answering the same questions repeatedly.
At Kingfisher Tours, Cleo was answering around 10 traveller questions a day within its first two weeks, without any formal promotion. Visitors found it on their own, which shows demand for instant answers about Egypt trips.
Yes. Cleo suggests matching trips in real time based on what travellers tell it. Maya and Kingfisher Tours then added keyword-based filtering to sharpen the matches, and Maya continues to tailor Cleo to the company's needs.
Yes. Kingfisher Tours had over 25 years of Egypt knowledge in blogs and trip pages. Cleo, built on Maya, turns that content into direct answers and trip suggestions.
Maya is the most advanced AI agent for travel companies: OTAs, travel agencies, tour operators, and DMCs. Cleo, Kingfisher Tours' branded AI agent, is powered by Maya and trained on the company's own content. Maya is used by over 100 travel brands.
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