The AI Assistant for Travel Companies

24/7 service. Zero effort.

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Features

What Maya can do for you

Inspire website visitors

Pro-actively engage with visitors and recommend the most relevant destinations, trips, experiences or hotels based on their preferences

Increase conversion

Guide vistors to the best matching product, provide the information they need, and let them convert online next to the chat

Collect & qualify leads

Capture leads in a natural way through chat, qualify them and put them in touch with the most relevant expert for building a custom trip

Answer questions

Instantly answer FAQs so your specialists can focus on converting high-qualified leads

Improve productivity

Support your travel agents and customer service staff by unlocking all your proprietary knowledge from your website, knowledge database & emails

Create better content

Gather insights into your visitors’ questions and combine it with proprietary data sources to generate unique content that attracts highly-converting organic traffic

Improve the customer journey with our AI assistant for travel companies

Personalized inspiration
Your customer will:
Get personalized inspiration for their perfect trip by simply chatting.
You will:
Proactively recommend the most relevant destinations, trips, experiences, and/or hotels based on their preferences.
Instant Q&A
Your customer will:
Easily find the information they’re looking for by receiving instant answers to their questions, 24/7.
You will:
Collect leads 24/7, increase productivity, and allow human specialists to spend more time with highly qualified leads.
Seamless booking
Your customer will:
Be presented with recommended products that meet their requirements or put in touch with the most relevant expert for building a custom trip.
You will:
Boost conversion by assisting customers without them having to ever leave the booking funnel
24/7 AI-assisted support
Your customer will:
Receive 24/7 support allowing them to find advice and information at any time before and during their trip.
You will:
Increase the productivity of your back-office team with auto-generated drafts or instant replies.
In-destination guidance, recommendations and upsell
Your customer will:
Receive personalized guidance and bookable recommendations throughout their trip, to maximize their experience.
You will:
Strengthen the relationship with the traveler while generating more revenue by upselling experiences.
destinations
Trip Types
Insights & Nurturing
Your customer will:
Keep coming back to travel with you in the future.
You will:
Gather insights into your customer’s experience, leverage it nurture them and to attract and convert more customers.

Interested in implementing Maya for your business?

What travellers are expecting in 2024

Travellers’ expectations are high, and will keep rising with more Gen Z’ers entering your target audience

Anywhere,
anytime

Personalized

Instant
gratification

Zero friction

Keep up with these expectations with Maya

Interested to see what it would like like for your website?

"maya has allowed us to more effectively connect with our target audience"

Thanks to the fluid nature of maya's conversation, it's far easier for potential travelers to find the information they're looking for, which has enabled us to effectively lower the barrier for customers to get in touch with us, expediting the process of obtaining travel proposals.

The implementation of maya was remarkably smooth and we really appreciated the team’s dynamic approach, quick responses, and willingness to think along with us.

Thibault Jageneau,
General Manager at Noorderhuis
Watch the full video testimonial
Watch the full video testimonial

Thanks to the fluid nature of maya's conversation, it's far easier for potential travelers to find the information they're looking for, which has enabled us to effectively lower the barrier for customers to get in touch with us, expediting the process of obtaining travel proposals.

The implementation of maya was remarkably smooth and we really appreciated the team’s dynamic approach, quick responses, and willingness to think along with us.

Thibault Jageneau,
General Manager at Noorderhuis
Watch the full video testimonial

Since implementing Cleo - powered by maya - clients have easily been able to find answers to their questions from all of the vast information on our website - you can think of almost anything and Cleo has the answer! This enables us to showcase our expert status and stand out as a smaller travel organization alongside bigger competitors. With easy access to both product and practical information, travellers have more trust in what we offer and see us as a reputable, organized agency.

Miriam Kok
Owner at Kingfisher Tours

A recent survey revealed that travel companies who don't proactively invest in AI technologies could miss out on over
$2 billion worth of commissions to those that do.

With 41% of consumers already using generative AI tools for trip inspiration and planning, the survey also found that Gen AI can:

◇ Engage customers early in the planning stages
◇ Increase brand loyalty
◇ Improve conversion rates
◇ Encourage more direct bookings

Source: Oliver Wyman

Want to keep up with the rise of AI but not sure what's best for your company?
Book a free 1h consulting session with our AI in travel specialist.

Book free consulting session
The Team
Joris Vanherp
CEO
"The AI Entrepeneur"
Ex-McKinsey and AI consultant, 3+ years in travel tech at Live the World
Ali Sherazi
CTO
"The one making a vision reality"
Tech geek with 7 years experience building products at scale
Benjamin Manzi
CCO
"The commercial genius"
Serial entrepreneur and sales leader at TripAdvisor
Ella Selfe
Marketing
"The avid traveler"
Globetrotter with 3+ years experience in travel content & marketing
Talha Anwar
AI engineer
"The LLM expert"
Experienced LLM and deep learning engineer
Why we are the right team to partner with:
➤ We are the first AI assistant for travel companies, on the market since 2023
➤ Our team has been developing AI travel tech for 4 years
➤ Our team has years of experience when it comes to travel content, inspiration, and planning UX
➤ Our in-house tech team can customize and implement quickly
➤ We are independent of any booking platform

Want to talk?

Schedule a call